Welcome to Our Store

Privacy Policy

Effective Date: September 9, 2026

Last Updated: September 9, 2026

At Brivoora (operated by Kitchen Kraft), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit https://brivoora.shop/, create an account, make a purchase, or interact with our customer support team.

1. Store Identity & Business Information

This website is operated by Kitchen Kraft under the trade name Brivoora.

2. WooCommerce Platform & Privacy Documentation

Our store is built on the WordPress platform utilizing WooCommerce to process and manage online customer orders. WooCommerce allows us to configure privacy settings, manage personal data retention, and handle data erasure requests.

While our site uses WooCommerce software, Kitchen Kraft remains the sole data controller responsible for your personal information. To learn more about standard WooCommerce data handling configurations, you can review the official WooCommerce Accounts and Privacy Documentation.

3. Personal Information We Collect

When you browse our store, create an account, or place an order, we collect information necessary to fulfill your request and improve your shopping experience:

  • Contact & Identity Data: Full name, billing address, shipping address, email address, and phone number.

  • Order & Transaction Data: Items purchased, order history, transaction totals, shipping preferences, and customer service notes.

  • Account Information: Account username, encrypted passwords, and saved address books (for registered users).

  • Technical & Usage Data: IP address, browser type, device information, operating system, pages viewed, and access timestamps collected automatically via server logs and cookies.

  • Communication Data: Inquiries, feedback, or support requests sent via email or our contact forms.

4. How We Use Your Personal Information

We process your personal data strictly for legitimate business purposes, including:

  • Order Processing & Fulfillment: Managing purchases, calculating taxes, processing deliveries, and issuing tracking information.

  • Customer Support: Responding to questions, handling order modifications, and managing returns or refunds.

  • Payment Processing: Facilitating secure transactions through third-party payment gateways.

  • Fraud Prevention & Security: Verifying identities, detecting suspicious transactions, and protecting our store against unauthorized access.

  • Website Optimization: Analyzing site navigation trends and performance to improve store usability.

  • Communication: Sending transactional emails (order confirmations, shipping updates) and promotional marketing messages (only where you have opted in).

We do not sell your personal contact information to third parties under any circumstances.

5. Payment Information & Third-Party Processors

To process transactions securely, we partner with reputable PCI-DSS compliant third-party payment processors. We do not store or process sensitive credit card numbers or full financial credentials directly on our WooCommerce servers.

Depending on your selected payment method at checkout, your transaction data is processed directly by:

All payment transactions are encrypted using Secure Sockets Layer (SSL) technology.

6. Cookies & Tracking Technologies

We use essential, functional, and analytical cookies to ensure our website operates smoothly and efficiently:

  • Essential Cookies: Required for basic platform functionality, such as keeping track of items in your WooCommerce shopping cart and remembering your checkout progress.

  • Functional Cookies: Save your preferences (such as account logins or currency displays) to streamline future visits.

  • Analytics Cookies: Help us aggregate anonymized traffic statistics (such as page views and visitor navigation routes) to improve our store performance.

You can manage or disable non-essential cookies through your web browser settings. However, disabling essential cookies may impact your ability to use core features like the WooCommerce checkout.

7. Google Services & Merchant Center Alignment

We utilize Google services, including Google Analytics and Google Merchant Center, to list products and evaluate site performance.

  • Data collected via Google tools is used strictly for performance measurement, site improvement, and merchant operations.

  • We do not upload personal payment card information or sensitive individual customer data to Google advertising platforms.

  • We adhere strictly to Google Shopping policies, which prohibit the misuse of customer contact details and unapproved personal data usage in advertising.

8. How We Share Your Information

We share personal data only with trusted service providers necessary to operate our business and complete your orders:

  • Fulfillment & Logistics: Shipping carriers and delivery services to deliver your packages.

  • Technology & Hosting: Web hosting providers, database infrastructure, and WooCommerce plugin maintainers strictly to maintain site performance.

  • Payment Gateways: Payment providers listed in Section 5 to authorize and complete transactions.

  • Legal Compliance: Public or legal authorities if required by law, subpoena, or court order to protect our rights or ensure customer safety.

9. Data Retention & Security

  • Data Retention: We retain order and customer transaction records for as long as necessary to fulfill business purposes, honor return periods, meet tax obligations, and resolve potential legal disputes. Inactive customer account data is securely removed in accordance with our WooCommerce data retention schedules.

  • Data Security: We implement standard physical, electronic, and administrative controls—including SSL encryption, restricted administrative access, and regular security updates—to protect your personal information. While we take all reasonable steps to safeguard your data, no internet transmission is completely immune to security risks.

10. Your Privacy Rights & Choices

Depending on your state or location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Correction: Request that we update or correct inaccurate or incomplete personal information.

  • Right to Erasure (Deletion): Request that we delete your personal data from our systems, subject to legal record-keeping requirements.

  • Marketing Opt-Out: Unsubscribe from promotional communications at any time by clicking the “Unsubscribe” link at the bottom of our emails or contacting us directly.

To submit a data access, correction, or deletion request, please contact us at info@brivoora.shop.

11. Children’s Privacy

Our website and products are intended solely for adult consumers. We do not knowingly collect or solicit personal information from children under the age of 18. If we discover that a child under 18 has submitted personal data to us, we will delete that information immediately.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements. Updated versions will be posted directly to this page with an updated “Last Updated” date at the top.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact our team: