Payment Policy

Effective Date: September 9, 2026

Last Updated: September 9, 2026

At Brivoora (operated by Kitchen Kraft), we provide a secure, seamless, and transparent checkout experience. This Payment Policy outlines the payment methods we accept, how payments are processed, our security protocols, and billing terms.

1. Accepted Payment Methods

We offer a variety of safe and flexible payment options at checkout. All transactions are billed in USD ($).

  • Credit and Debit Cards (via Stripe): Visa, Mastercard, American Express, Discover, and JCB.

  • Digital Wallets (via PayPal): PayPal Balance, linked bank accounts, and PayPal Credit.

  • Buy Now, Pay Later (Installments):

    • Afterpay: Split your total purchase into 4 equal, interest-free payments billed every two weeks.

    • Affirm: Flexible monthly financing or short-term installment options selected at checkout.

We do not accept cash on delivery (COD), personal checks, money orders, or manual bank wire transfers.

2. Pricing & Transparent Billing

  • Currency: All product prices, taxes, and order totals are listed and charged in United States Dollars ($ USD).

  • Taxes: Applicable state and local sales taxes are calculated transparently at checkout based on your delivery address.

  • No Hidden Fees: The final total displayed at checkout is the full amount you will be charged. We do not charge undisclosed processing fees, handling surcharges, or recurring fees.

3. Payment Processing & Order Authorization

  • Immediate Billing: When you place an order on https://brivoora.shop/, your payment method is authorized or charged immediately upon completion of checkout.

  • Order Processing: Orders enter our fulfillment queue once payment authorization is confirmed by the payment provider.

  • Payment Failures: If a payment is declined, your order will not be processed. Please verify that your billing address matches the information on file with your card issuer or payment account, or select an alternative payment method.

4. Security & Data Protection

Your financial security is our top priority:

  • SSL Encryption: Our website uses 256-bit Secure Sockets Layer (SSL) encryption to protect all personal and billing data transmitted during checkout.

  • PCI-DSS Compliance: All payment transactions are processed directly by certified, Level-1 PCI-DSS compliant providers (Stripe, PayPal, Afterpay, and Affirm).

  • No Storage of Financial Data: Brivoora does not store, process, or hold complete credit card numbers, CVVs, or payment account passwords on our WooCommerce servers.

5. Fraud Prevention

To protect our customers and store from fraudulent activity:

  • Transactions may undergo automated address verification (AVS) and security checks via our payment gateways.

  • We reserve the right to cancel any order that triggers severe fraud alerts or exhibits unauthorized activity. If your order is canceled due to a security verification issue, authorized funds will be released back to your original payment method immediately.

6. Refunds & Payment Reversals

  • Refund Method: All approved refunds for returned items or canceled orders are issued strictly back to the original payment method used at checkout.

  • Processing Time: Once initiated by our team, refunds typically take 3 to 10 business days to post to your account statement, depending on your card issuer or financial provider.

  • For step-by-step instructions on returns, please review our Return & Refund Policy.

Contact Information

If you have questions regarding payments, billing errors, or checkout issues, please contact us:

  • Legal Entity Name: Kitchen Kraft

  • Store Name: Brivoora

  • Website: https://brivoora.shop/

  • Physical Business Address: 980 N Telshor Blvd, Las Cruces, NM 88011, United States

  • Support Email: info@brivoora.shop

  • Customer Service Phone: +1 (575) 525-8455

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (MDT) | Live Chat 24/7